Shipping Policy

Your orders are packaged and posted within 2 business days of payment being received, using Standard eParcel, Express Post eParcel and Startrack Express.

To view estimated times of delivery, please visit this page on Australia Post’s website and enter the ‘From’ postcode as 3047, and be sure to enter the following business day as the date of dispatch. https://auspost.com.au/parcels-mail/delivery-times.html

*Please note that during peak delivery times (Christmas, Mothers Day,etc), times for delivery can vary due to high mail loads.

Tracking Parcels

Tracking numbers are emailed to you by Australia Post.

If you have an eParcel consignment number, you can view tracking messages by entering this number at www.auspost.com.au.

Typically a tracking message will be provided when:

  • shipping information is received
  • shipping information is approved
  • the item is lodged
  • the item arrives at the relevant delivery facility
  • the driver loads the item into their van
  • the item is delivered